itSMF UK Conference 2015 Preview

Roll up, roll up! It’s one of the biggest events in the UK ITSM calendar next week as it’s the annual itSMF UK conference! We are proud to be media partners so here is a preview of coming attractions!

 

ITSM15-logo-date-72dpi

There are 4 tracks for the conference:

Track 1: Change & Collaboration

Track 2: Cloud & Service Integration

Track 3: People & Skills

Track 4: Service Culture & Customer Experience

 

Introducing this year’s keynote speaker: Simon Wheatcroft

The event will be opened by Simon Wheatcroft, who will start this year’s programme with his inspirational story. Simon lost his sight at 17 and began a journey of adapting technology to achieve the impossible. Through the aid of a smartphone and the feeling underfoot Simon learnt to run solo outdoors and ran his first ever race 7 months later – a 100 mile road race.

Simon Wheatcroft
Simon Wheatcroft


Event Summary

WHATitSMF UK Conference and Exhibition 2015 (ITSM15)

WHERESofitel, Heathrow

WHENMonday 23rd – Tuesday 24th November 2015

HOW TO BOOK: Click Here

SIAM Skills Workshop – Free Half Day Event

Tuesday 17th November 2015. 12.00pm to 4.30pm, BCS Offices, London.

attracting an audience

 

Introduction

Following the success of the first SAM Skills workshop, The SIAM Skills Workshop is a free to attend, joint event brought to you by BCS, The Chartered Institute for IT and the ITSM Review.

Run over an afternoon, starting over an informal lunch, we invite you to join us for an independent Service Integration and Management (SIAM) skills workshop that will discuss the very latest skills requirements for ITSM professionals and an opportunity to network with peers.

You’ll learn of SIAM best practice from both expert speakers and your industry peers, key topics include:

  • When is SIAM suitable?
  • How do you build a SIAM practice?
  • How do you sell the concept to senior management?
  • How to tell when SIAM is not working and how to address key failings?

*Full agenda will be confirmed soon*


REGISTER HERE

 

Event Summary

WHAT: SIAM Skills Workshop

WHEN: 17th November 2015, 12.00pm – 4.30pm

WHERE: BCS, London Office (London, WC2E 7HA)

HOW TO BOOK & MORE INFO: https://events.bcs.org/book/1765/